Terms of Service
These Terms govern your use of JainSansar (“the Platform”), operated by Kapnox International Services Pvt Ltd, a private limited company registered in India, having its registered office at 401, Kapnox International Services Pvt Ltd, 8-3-833/47&58, Hyderabad-73, Telangana, India. By creating an account or using the Platform, you agree to these Terms, our Privacy Policy, our Community Guidelines, and our Cookie Policy. If you do not agree, do not use the Platform.
1. Eligibility
You must be 14 years or older to create an account. If you are under 18 you may use the Platform only with the verifiable consent of a parent or guardian, who accepts these Terms on your behalf and is responsible for your use of the Platform; where a binding contract is required, it is formed with that parent or guardian. Features restricted to adults — including Vivah, our matrimony section — are available only to members aged 18 and over. You are responsible for the accuracy of the information you provide and for keeping your login credentials confidential.
2. Your account
- You are responsible for activity under your account. Notify us immediately of any unauthorised use.
- You may add family (Parivar) records and community data. You confirm you have the right to add information about others and to share it at the visibility you choose.
- We may verify your identity or contact details and may limit features until verification is complete.
3. Acceptable use — prohibited content and conduct
You must not host, display, upload, publish, transmit, store, update or share any information that:
- belongs to another person and to which you have no right;
- is defamatory, obscene, pornographic, paedophilic, invasive of privacy (including bodily privacy), insulting or harassing on the basis of gender, or otherwise unlawful;
- is harmful to a child;
- infringes any patent, trademark, copyright or other proprietary right;
- violates any law for the time being in force;
- is deceptive or misleading about its origin, or knowingly false, or misinformation;
- impersonates another person;
- threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or incites any cognisable offence, or prevents investigation, or insults any other nation;
- contains a software virus or any code designed to interrupt, destroy or limit the functionality of any computer resource;
- is patently false or untrue, written or published with intent to mislead or harass for financial gain or to injure any person.
You also must not attempt to breach security, overload, or misuse the Platform, or use it to spam, defraud, or send bulk unsolicited messages. We use automated and manual safeguards (rate-limiting, IP controls, CAPTCHA) and may block access that violates these Terms. Automated access and data extraction are dealt with separately in section 4.
4. Automated access, scraping and data extraction
The Platform is for personal use by individual members. The member directory, family (Parivar) records, the relationship links between members, Sangh listings, and the connections among them together form a compiled database in which we assert rights. Nothing in these Terms grants you any licence to copy, extract, or re-use that compilation, in whole or in any substantial part, regardless of how you came to have access to it.
You must not, and must not permit or assist any other person to:
- access the Platform by automated means — including any bot, crawler, spider, scraper, script, headless browser, or automation framework — other than a search engine crawling pages we have made publicly available, in accordance with the directives published at /robots.txt;
- systematically collect, extract, copy, index, download, or store member records, names, photographs, contact details, relationship links, or any other Platform data, whether by automated means or by hand, and whether or not you were permitted to view each individual record on its own;
- compile, publish, sell, license, or otherwise make available any directory, database, mailing list, or derived dataset built from Platform data;
- circumvent, disable, or interfere with any measure that limits access — including rate limits, pagination and disclosure limits, access budgets, session controls, IP controls, or CAPTCHA;
- create or use multiple accounts, or use another person’s credentials or API tokens, in order to obtain data you would not otherwise be able to reach;
- remove, obscure, alter, or defeat any watermark, identifier, or other mark embedded in content served to you;
- reverse-engineer, decompile, or disassemble any part of the Platform, or attempt to derive its source code, data model, or algorithms, save to the extent that this restriction cannot lawfully be excluded.
Technical measures and monitoring. We operate controls that record which records are disclosed to which account, retain those records for the periods described in our Privacy Policy, and embed identifying marks in certain content served to you. These measures exist to detect and to evidence unauthorised extraction. By using the Platform you accept that this monitoring takes place.
Consequences. A breach of this section is a material breach of these Terms. We may suspend or terminate your account without notice, block your access, and pursue civil and criminal remedies. Downloading, copying, or extracting data from a computer resource without the owner’s permission may give rise to liability under section 43 of the Information Technology Act, 2000; where done dishonestly or fraudulently, it may constitute an offence under section 66 of that Act. Copying a substantial part of our compiled database may additionally infringe our rights under the Copyright Act, 1957. Because damages alone would not be an adequate remedy for unauthorised extraction, we may seek injunctive relief.
5. Your content
You retain ownership of the content you submit. You grant us a limited, non-exclusive licence to host, store, display and transmit that content solely to operate the Platform and provide the features you use, according to your visibility settings. You are responsible for your content and for the consequences of sharing it.
Minimal public identity. To prevent duplicate records and let families be linked correctly, each member’s display name and their parents’ names are shown to all signed-in members and cannot be hidden. You may still block a specific person, who then sees nothing about that member. Every other detail stays under your visibility settings. See the Privacy Policy for how this works.
6. Optional face-matching feature
The Platform offers an optional face-matching feature that helps you find photographs and videos of yourself within media you are permitted to view. Searching is off by default and works only if you switch it on and give your explicit consent. You may turn it off and withdraw that consent at any time from Settings → Privacy.
You must use the feature only to find yourself — not to identify, track, or build a record of any other person — and you confirm you have the right to use your reference photograph with it. Misusing it to locate or monitor someone else is a breach of these Terms and we may suspend the feature or your account for it.
So that searches have something to find, the Platform generates biometric facial templates (“faceprints”) from media that is already publicly visible to signed-in members, and from member profile, cover and gallery photographs. This happens independently of whether you have switched searching on, so if you post a photograph publicly, set a profile picture, or appear in either, faceprints may be generated from it. Doing so never widens who can see the photograph — results are filtered by the same permissions that apply everywhere else, including your own profile-photo visibility settings. All of this runs on our own software on our own servers — no third-party face-recognition service is used. Results are possible matches based on similarity, never proof of identity. The full explanation, the limits we apply, and how to have faceprints erased are set out in section 5 of the Privacy Policy; please read it before switching the feature on.
7. Reporting, moderation and takedown
You can report content you believe violates these Terms or the law using the report tools in the Platform. We review reports and may remove content, or disable access to it, at our discretion. We act on valid court orders and orders of an authorised government agency within the timelines required by law (including removing or disabling access to unlawful content within 36 hours of such an order, and within 24 hours for content in the nature of non-consensual intimate imagery). Where we remove your content or restrict your account, we will, where feasible, tell you and give you an opportunity to dispute the action.
8. Suspension and termination
We may limit, suspend, or terminate your account for breach of these Terms, for security or legal reasons, or where required by law. You may delete your account at any time from Settings → Your Data. Some records may be retained as described in the Privacy Policy.
9. Disclaimers
The Platform is provided on an “as is” and “as available” basis. As an intermediary, we do not originate or endorse user content and are not responsible for it. To the extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Platform will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that any user-provided information (including family, Parivar, Sangh, or community data) is accurate, complete, or current. You access and rely on such information at your own risk and are responsible for independently verifying it before relying on it. Where any warranty cannot be excluded by law, it is limited to the minimum extent permitted.
10. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or loss of data or goodwill, arising from your use of the Platform. Where our liability cannot be excluded, our total aggregate liability for any and all claims arising out of or relating to the Platform is limited to the greater of (a) the amounts you paid us, if any, in the twelve (12) months preceding the event giving rise to the claim, or (b) ₹1,000 (Rupees One Thousand).
11. Indemnity
You agree to indemnify and hold us harmless from claims arising out of your content or your breach of these Terms or of any law.
12. Governing law and jurisdiction
These Terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts at Hyderabad, Telangana, India.
13. Grievances
For complaints about content or your account, use our grievance form (you get a reference number to track it), or contact our Grievance Officer, Mukesh Gandhi, at grievance@jainsansar.com or +91 86789 11199. We acknowledge complaints within 24 hours and aim to resolve them within 15 days.
14. Changes
We may update these Terms and will post the revised version here. Continued use after changes means you accept them.